Managed Service Tiers
STANDARDIZE
A clean, documented, and modern network foundation.
Standardize establishes a consistent, scalable network architecture that reduces complexity and supports long-term growth.
Includes:
- IT Strategy and planning
- Enterprise-class Certified Professional Infrastructure design
- Installation and deployment
- Documentation
- Lifecycle planning and refresh strategy
- Automation of provisioning, configuration baselines, and documentation
OPERATE
Fully managed network infrastructure with guaranteed performance.
Operate transfers day-to-day network responsibility to InfraRed. Fully managed, always-on infrastructure.
Includes everything in Standardize, plus:
- Full infrastructure management and operations
- 24/7 monitoring
- Incident response and troubleshooting
- End user support
- Change management
- Defined SLAs for uptime and response
SECURE
Operate + compliance-aware network security.
Secure is designed for environments with heightened security or regulatory exposure.
Includes everything in Operate, plus:
- Managed Secure Internet Edge
- Network Access Control (NAC)
- Segmentation and access enforcement
- Reduced security domains
- Continuous configuration validation
- Audit-support documentation
Pricing Philosophy
InfraRed pricing is based on the network environment. We offer three models and standardize pricing for each aspect of the service delivered to ensure consistency and predictability.
Pricing factors include:
- Number of locations
- Network size and complexity
- User and Endpoint load
- Availability and SLA requirements
- Security and compliance scope
Pricing Example
InfraRed model: Operate
What’s you get:
- Comprehensive IT governance
- Basic End-user support
- Endpoint support: Printers, POS, etc.
- Phone system management
- On-site break/ fix support
- IT project and change management
- Insured Service-level-agreement (SLA)
- 24/7 Monitoring, Alerting, and logging
- Continued performance monitoring and enhancement
- Integration support
- Hardware lifecycle management and planning
- IT Vendor management: Internet, Low voltage, etc.
Monthly: ~$1,200
Example Scenario: 50 user office, moderate complexity,
average SLA
What is avoided:
- Surprise troubleshooting, refresh, or break/fix costs
- Config drift, design mysteries, Infrastructure decay
- Sales strategies that pose conflicts of interest
- Audit pressure due to lack of documentation, infrastructure maintenance, and standardization
- Unmitigated performance problems
- Equipment vendor lock-in: we are vendor neutral and can work with any manufacturers that meet our standards.
- Overspending on unneeded infrastructure and tools
- Vulnerable outdated firmware
- Sloppy/ inefficient implementations
The Process and How to Get Started
Most clients begin with a short discovery and architecture review to confirm scope and fit. Once we determine the requirements, a quote with detailed pricing breakdown can be delivered. Contact us today to get started.
📞 (850) 662-8555
📧 info@infrarednetworks.com